Venovax Terms of Use

Last Updated: June 27, 2026

1. Acceptance of These Terms

Welcome to Venovax.

These Terms of Use ("Terms") govern your access to and use of Venovax, including venovax.io, all hosted workspaces, customer portals, mobile applications, APIs, communications features, integrations, AI functionality, and related services (collectively, the "Service").

Venovax is a software platform owned and operated by Venture Beyond Aspirations, LLC ("VBA," "Venovax," "we," "our," or "us"), a Missouri limited liability company.

By creating an account, joining a workspace, purchasing a subscription, connecting third-party services, or otherwise using the Service, you agree to these Terms.

If you do not agree, you may not access or use the Service.

2. Eligibility

You represent that you:

  • are at least eighteen (18) years old or the age of majority in your jurisdiction;
  • have authority to bind yourself or your organization;
  • will provide accurate information;
  • will maintain the security of your account; and
  • are not prohibited from using our Services under applicable law.

If you create an account on behalf of an organization, school, nonprofit, or business, you represent that you are authorized to accept these Terms on its behalf.

3. Your Workspace

Venovax is organized into workspaces.

Each workspace is owned by the organization that created it.

Workspace Owners may:

  • invite users;
  • assign permissions;
  • remove users;
  • manage billing;
  • connect integrations;
  • access workspace data;
  • designate administrators.

Workspace Owners are responsible for ensuring authorized users comply with these Terms.

4. The Venovax Platform

Venovax provides business management software that may include:

  • Customer Relationship Management (CRM) - Contacts, Companies, Sales Pipelines, Opportunities, Quotes, Proposals, Contracts, Invoices, Products & Services, Tasks, Calendar, Email, Client Portal, Forms, Knowledge Base, Reporting, Dashboards, Forecasting
  • Workforce Management - Employee Records, Scheduling, Time Tracking, Time Off, Payroll-ready Exports
  • AI Assistance
  • Business Phone & SMS
  • Education Solutions
  • Partner Management
  • APIs
  • Additional modules released in the future.

Features vary by subscription.

We may add, modify, or discontinue features at any time.

5. Artificial Intelligence

Venovax includes artificial intelligence features designed to improve productivity.

AI features may include:

  • Max AI Assistant
  • Email drafting
  • Proposal generation
  • Meeting summaries
  • Contact summaries
  • Workflow recommendations
  • CRM insights
  • Knowledge search
  • Business recommendations
  • Future AI capabilities

AI requests are securely routed through the Lovable AI Gateway, which may utilize supported artificial intelligence providers, including the Google Gemini family of models, solely to generate responses requested by the user.

Customer prompts and AI outputs are not used to train generalized foundation models by our AI providers.

AI responses may contain inaccuracies and should always be reviewed before use.

Venovax does not guarantee the accuracy, legality, completeness, or suitability of AI-generated content.

We may limit or suspend excessive or abusive AI usage.

6. Third-Party Integrations

Venovax integrates with third-party providers, including:

  • Google
  • Microsoft
  • Stripe
  • Square
  • Cloudflare
  • Supabase
  • VBA Voice
  • Telecommunications carriers
  • Email providers
  • Calendar providers
  • QuickBooks Online
  • Other supported integrations

Your use of those services is governed by their own agreements.

Venovax is not responsible for third-party outages, pricing changes, feature changes, or service interruptions.

7. Google Services

Users may connect:

  • Google Sign-In
  • Gmail Sending
  • Google Calendar

Venovax only requests permissions necessary to provide requested functionality.

Venovax does not access Gmail inbox contents through Google's APIs unless you separately configure supported forwarding or synchronization features.

Venovax's use of Google user data complies with the Google API Services User Data Policy, including the Limited Use requirements.

Google user data is never sold and is never used to train generalized AI models.

7.5 QuickBooks Online Integration

Users may connect their QuickBooks Online account to Venovax to sync financial data, including invoices, purchases, bills, accounts, and transactions.

By connecting QuickBooks Online, you authorize Venovax to:

  • read your QuickBooks company information, chart of accounts, and transaction history;
  • import invoices, expenses, and income records into your workspace forecast and reporting;
  • refresh this data periodically via automated sync; and
  • store a limited local cache of synced financial records, scoped to your workspace.

Venovax does not write to your QuickBooks Online account. We do not create, modify, or delete any QuickBooks records.

Your use of QuickBooks Online is governed by Intuit's terms and privacy policy. Venovax is not responsible for QuickBooks outages, pricing changes, or changes to Intuit's APIs or terms.

You may disconnect QuickBooks Online at any time from Settings - Integrations, which revokes the OAuth connection and removes the stored access tokens. Cached financial data may remain in your workspace until manually deleted.

8. Billing & Subscription

Certain features require a paid subscription.

By subscribing, you authorize Venovax and its payment processors to charge your selected payment method for:

  • subscription fees;
  • optional add-ons;
  • usage charges;
  • telecommunications charges;
  • carrier fees;
  • taxes;
  • other authorized purchases.

Pricing, included features, usage limits, and available plans may change from time to time.

Changes will not affect previously paid billing periods.

Failure to maintain a valid payment method may result in suspension.

9. Payments

Payments are processed through supported payment processors including Stripe and Square.

Venovax never stores complete payment card numbers.

Refunds, disputes, and chargebacks are governed by both these Terms and the policies of the applicable payment processor.

10. Phone & Messaging

Business communications are powered by VBA Voice.

If you activate phone services:

You agree to:

  • maintain an accurate E911 address;
  • comply with applicable recording consent laws;
  • comply with TCPA, CAN-SPAM, and telecommunications regulations;
  • complete required carrier registrations;
  • avoid spam, robocalls, harassment, fraud, or illegal messaging.

Carrier pass-through fees may apply.

Venovax may immediately suspend numbers that place our platform or carriers at risk.

11. Workforce

If Workforce features are enabled:

Your organization is solely responsible for:

  • payroll;
  • taxes;
  • employment decisions;
  • labor law compliance;
  • employee notices;
  • required consents;
  • HR policies.

Venovax provides software only.

12. Education

Schools and educational institutions remain responsible for compliance with:

  • FERPA;
  • applicable student privacy laws;
  • state education regulations;
  • required parental notices or consents.

Venovax is not a legal compliance service.

13. Partner Program

Approved Partners may:

  • resell Venovax;
  • provision workspaces;
  • manage client environments;
  • receive revenue sharing;
  • provide support.

Partners may access customer workspaces only with customer authorization.

Support impersonation ("View As") sessions are logged and auditable.

Partner status may be suspended or revoked at any time.

14. Customer Data

You retain ownership of all information you upload into Venovax.

This includes:

  • contacts;
  • companies;
  • employees;
  • students;
  • notes;
  • files;
  • invoices;
  • documents;
  • messages;
  • CRM records;
  • workforce records;
  • educational records.

You grant Venovax a limited license to host, process, store, back up, transmit, and display your data solely to provide the Service.

Venovax does not sell customer data.

Venovax does not use customer content to train generalized artificial intelligence models.

15. Intellectual Property

Venovax, its software, source code, APIs, trademarks, logos, documentation, graphics, branding, and platform design remain the exclusive property of Venture Beyond Aspirations, LLC or its licensors.

Nothing in these Terms transfers ownership of Venovax intellectual property.

16. Feedback

If you provide ideas, feature requests, suggestions, improvements, bug reports, or other feedback, you grant Venovax a perpetual, worldwide, royalty-free license to use that feedback without restriction or compensation.

17. Acceptable Use

You agree not to:

  • violate applicable laws;
  • infringe intellectual property rights;
  • upload malware;
  • attempt unauthorized access;
  • reverse engineer the Service except where prohibited by law;
  • interfere with other customers;
  • scrape data at scale;
  • abuse AI features;
  • abuse phone services;
  • circumvent usage limits;
  • use the Service for unlawful communications or fraud.

Violation may result in immediate suspension or termination.

18. Beta Features

Venovax may offer preview or beta features.

Beta features:

  • may change without notice;
  • may contain bugs;
  • may be discontinued;
  • are provided "AS IS."

19. Data Export & Termination

You may cancel your subscription at any time.

Cancellation stops future recurring billing but does not automatically delete your data.

Following termination, Venovax may provide a reasonable period to export your data before permanent deletion, subject to legal retention requirements.

We may suspend or terminate accounts for:

  • non-payment;
  • fraud;
  • security concerns;
  • abuse;
  • violations of these Terms;
  • activity placing Venovax, our providers, or other customers at risk.

20. Refund Policy

Unless otherwise required by law:

  • subscription fees are non-refundable;
  • telecommunications charges are non-refundable once incurred;
  • carrier fees are non-refundable;
  • AI usage charges, where applicable, are non-refundable;
  • professional services already performed are non-refundable.

21. Availability

While we strive for high availability, Venovax does not guarantee uninterrupted operation.

Maintenance, upgrades, third-party outages, internet disruptions, carrier issues, or circumstances beyond our control may temporarily affect availability.

22. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENOVAX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

23. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VENOVAX'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO VENOVAX DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

VENOVAX SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR LOST REVENUE.

24. Indemnification

You agree to defend, indemnify, and hold harmless Venture Beyond Aspirations, LLC, its affiliates, employees, contractors, officers, and partners from claims, damages, liabilities, expenses, and legal fees arising from:

  • your use of the Service;
  • your violation of these Terms;
  • your content;
  • your violation of applicable laws or regulations; or
  • your infringement of third-party rights.

25. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.

The parties agree to attempt to resolve disputes informally before initiating litigation.

Any legal proceeding arising from these Terms shall be brought exclusively in the state or federal courts located in Missouri, and you consent to the jurisdiction of those courts.

26. Changes to These Terms

We may update these Terms from time to time.

Material changes may be communicated through:

  • in-app notices;
  • email; or
  • our website.

Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

27. Contact

Venovax
A product of VBA, LLC

Legal: legal@venovax.io

Privacy: privacy@venovax.io

Mailing Address:
18336 Edison Ave #1042
Chesterfield, MO 63005